Should we replace REDCap?

Usually not as a first step. Start with the part your team still does by hand.

Can custom software connect to REDCap?

Often, through REDCap’s API, if your institution allows it. Your REDCap administrator controls API access.

Who should be part of the decision?

The principal investigator, the research operations lead, the REDCap administrator and the person who will run any new system.

5 Things to Check Before You Replace or Extend REDCap

TL;DR Check the real problem. REDCap may already do most of the job. Ask who controls API access. Your institution decides, not your team. Decide which system owns each field. Avoid entering data twice. Plan the transition. Run both systems for one cycle. Name who will run it. Your institution may ...