The WooCommerce plugin, as well as its extensions, may require a certain version of PHP and/or WordPress to function properly.
For example, if a user's website is running an older version of PHP and they install the latest version of the WooCommerce plugin, it may not be compatible with the older PHP version, causing the plugin to malfunction or not work at all. Similarly, if a user's website is running an older version of WordPress, the plugin may not work properly or may have limited functionality.
This can result in the plugin not working as intended, causing issues with the discounts feature such as not being able to apply discounts or not being able to see the discounts on the website.
To avoid this, users should ensure that their website is running the recommended version of PHP and WordPress as stated in the plugin's documentation before installing the plugin. Users can also check for compatibility with the plugin developer or plugin support team for any compatibility issues.